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Ootoro

11/5/2011

3 Comments

 
Another mid week date night with a deals.com voucher. This time it was on a dark and wet evening so good thing we only had a very short walk to Ootoro which is on Riverside Quay slightly set back from the main strip of restaurants.

Steve has walked past Ootoro on a lunchtime and says it's usually quite busy with office workers. On an evening, in particular this Wednesday evening at 7pm, it was much quieter and I'm sure it's not just the rain keeping people away. Being set back from the strip is probably not great for evening business. We were probably the 5th table there but it felt much emptier as it's a brightly lit, refectory style dining room. There were some other couples and a few suited single diners, probably grabbing a quick dinner afer a late night at the office.

We had $50 worth of credit and we ordered some gyoza and sushi and I had the seafood laksa (not exactly Japanese) and Steve went for katsudon. Green tea was served in the tiniest pots and tiniest cups which wasn't very practical.

Food arrived quickly and it was all pretty average. I suspect the gyoza was pre made stuff ordered in and re heated. Not bad but not great either. Sushi was pretty standard. The bricks of rice for the nigiri were pretty chunky and were more filling than usual sushi rice. The seafood laksa was fine. The good thing was that the seafood tasted fresh and the noodles were cooked well. The broth needed some more seasoning.

Overall, it's a reasonably cheap place to eat especially for the Southbank so perhaps we'd call in again as it's so close to home for a bento box but there are definitely better eateries around and going to Richmond would be cheaper and tastier but for the times that driving seems too far, I'm sure Ootoro would be ok.

Ootoro on Urbanspoon
3 Comments
Viv
18/7/2011 08:21:05 pm

You were lucky they honoured your voucher.

You should read the stories on Urban Spoon. It looks like they try to get out of honouring the vouchers as often as they can, by any means they can.

My experience tonight made me angry enough to want to do something about it. Reading the stories of other people (on Urban Spoon) has made me even angrier.

I've now written to Deals (whom I've used and often recommend as they are a great service) and suggested that allowing Ootoro to advertise is probably not in the interests of Deals.

Not only would I not recommend this restaurant, I will tell my story to anyone who will listen.

Reply
Minda link
18/7/2011 09:10:52 pm

I'm sorry you've had this experience with them. You've done the right thing by contacting deals.com as I have heard they will reimburse.

Reply
dovemck
30/11/2011 09:46:39 am

I can't even imagine how these experiencs could be so different to ours! Our vouchers were honoured without hesitation, the food was really tasty and well done, the presentation lovely and service attentive without being overbearing. We've been back at least a half dozen times since we used the voucher and take family and friends and never had a bad experience. In fact we've another reservation next week and I'm already looking forward to a plate of Agedashi Tofu.

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